FAQ

What is MeridianOS?

MeridianOS is an all-in-one AI platform for Tarot, I-Ching, Destiny, Feng Shui, and Astrology. We offer two types of plans: AI Plans for dashboard users (no-code) and Developer Plans for API access (REST, JSON, webhooks).

What are the 5 AI modules?

Tarot (readings, horoscopes, widgets), I-Ching (Luc Hao, Qi Men, Mei Hua), Destiny (BaZi/Four Pillars), Feng Shui (Flying Stars, date selection), and Astrology (Western natal charts + Vedic Jyotish). All 5 modules are included from Starter onward.

How do credits work?

Dual credit system: AI Credits (for AI model generation) + Platform Credits (server processing, PDF export, auto-post, storage). Your plan includes both as a single monthly pool. Monthly credits reset each billing cycle; purchased credit packs never expire.

What is BYOK?

Bring Your Own Key. Connect your own OpenAI, Anthropic Claude, or Google Gemini API key. AI generation becomes free — only platform credits are used. Save up to 80% on AI credits. Available from the Creator plan onward. All keys are encrypted with AES-256.

What is the difference between AI Plans and Developer Plans?

AI Plans (Free, Starter €9, Creator €19, Business €39, AI Studio €69, White Label €79, Agency €199): dashboard access, no-code, credit-based. Developer Plans (Free, Starter Dev €19, Creator Dev €39, Business Dev €79, AI Studio Dev €149): REST API, JSON responses, webhooks, embed widgets, rate-limit based.

What does "branding required" mean?

T1–T3 plans must display "Powered by MeridianOS" in your app or site. From T4 (Business) onward, no branding is required.

What is White Label vs Agency?

White Label (€79/mo): use your own brand, logo, and domain — no MeridianOS branding, but no reselling. Agency (€199/mo): everything in White Label plus the ability to create sub-accounts, sell T1–T4 plans to your clients, set custom pricing, and access a revenue dashboard.

Can Agency accounts sell all tiers?

Agency accounts can sell T1–T4 plans to their clients. T5–T7 plans can only be referred through the Affiliate program.

How do I upgrade?

Subscribe to a higher tier and your existing data is preserved. Visit /api-pricing/ or go to Dashboard > Upgrade.

What is the refund policy?

Monthly: 7-day refund for first payment only. Yearly: Non-refundable. Key remains active for the full 12 months.

What payment methods do you accept?

PayPal and all major credit/debit cards through PayPal checkout.

What are Credit Packs?

Buy extra credits on top of your monthly plan: 100 (€5), 500 (€9), 1,000 (€15), 2,500 (€29), 10,000 (€79). Credit packs are added to your balance and never expire.

What are Premium Themes?

WordPress themes designed for tarot, feng shui, and spiritual businesses. Dark/light mode, WooCommerce, Elementor compatible. One-time purchase, separate from AI/API plans.

How do I contact support?

Three ways: (1) Helpdesk (logged-in users), (2) Contact form (public), or (3) email help@meridianos.dev.

Ready to build your own spiritual AI business?